Things to Know about the Spa
Saturday to Tuesday, 10:00 until 18:30
Wednesday to Friday, 10:00 until 20:30
Christmas 2024 Opening Times:
23rd December 10:00 – 6:30pm
24th December 9:00 – 4:00pm
25th December Closed
26th December Closed
27th December 10:00 – 6:30pm
28th December 10:00 – 6:30pm
29th December 10:00 – 6:30pm
30th December 10:00 – 6:30pm
31st December 9:00 – 4:00pm
1st January Closed
2nd January 10:00 – 6:30pm
3rd January 10:00 – 6:30pm
4th January 10:00 – 6:30pm
5th January 10:00 – 6:30pm
To book a treatment or spa package, full pre-payment is required to secure your booking. A 50% refund will be given or re-booking can be made at no extra charge, subject to availability if you cancel with 48hours notice or more.
Cancellations made with less than 48hours notice will not receive a refund and will not be eligible to re-book.
Use of a personal locker, towel, robe and flip flops are all provided complimentary upon your arrival. If you are accessing the wet area please bring suitable swimwear. Please also note that if you are booked to use the Rasul mud treatment that old swimwear is preferable as mud may mark lighter coloured swimwear.
Spa time includes access to the outdoor hot tubs, herbal sauna, salt inhalation room and ice fountain for 2-hours. Please note spa time is £40 per person and is not included when booking treatments.
Showers, toilets, and lockers are provided for guest use. The showers are equipped with shampoo, conditioner, and shower gel. Hairdryers are also available within the changing area. Please note that due to the size and nature of the building the changing rooms are used by both male and female guests.
Due to the size of our spa, residents cannot gain access to spa facilities unless pre-booked directly with the spa.
All guests using the spa must be over the age of 16, guests under the age of 18 need to be accompanied by an adult over the age of 18 years old.
Please inform us at the time of booking of any medical conditions as this may change the type of treatment or access to the spa that we are permitted to give. Please also inform us if you or any guests within your party are undergoing any cancer treatment.
Please advise at the time of booking if you are or may be pregnant. Some treatments are not recommended during pregnancy. Where possible, our therapists will adjust your chosen treatment or suggest a suitable alternative. Unfortunately we do not permit guests who are pregnant to use the Spa facilities.
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