What is a Wynyard Signature Card?

The Wynyard Signature is a new loyalty club, designed to help you get the best value from our products and services.

What are the member benefits?

Member’s benefits include 10% off selected products / services and exclusive member offers. Please view more details here: wynyardhall.co.uk/signature

How much does the card cost?

The Wynyard Signature Card is free of charge.

When will I receive my card?

Please allow 10 working days for your Signature Card to arrive.

Do I have to wait to receive my card in the post to start using my discount?

You need to present your Signature Card to a staff member each time you visit Wynyard Hall to obtain your discount. We recommend purchasing your card online at least 14 days before you visit, or they can be purchased from reception any time.

What happens if I forget my card when I come to Wynyard?

You need to present your Signature Card to a staff member each time you visit Wynyard Hall to obtain your discount. We recommend attaching the key card to your key ring, so it’s with you at all times.

How do the offers work?

Periodically we send out exclusive offers (via email only) to members of the loyalty club. Offers may vary, please refer to the individual email communications for terms and conditions.

I don’t have an email address, can I still receive the offers?

Unfortunately not. All offers are sent via email.

How long are the offers valid for?

Please check the terms & conditions and expiry date of each offer, but they are usually valid for a maximum of 30 days.

I’ve changed my email address / address, how do I notify you?

Please complete the enquiry form on the page below:

wynyardhall.co.uk/signature-enquiry

My card is lost / stolen, how do I obtain a replacement?

Please complete the enquiry form on the page below:

wynyardhall.co.uk/signature-enquiry

What are the terms & conditions of using the Wynyard Signature Card?

The full terms and conditions of use can be viewed here:

wynyardhall.co.uk/signature-terms

How do I cancel my membership?

If you no longer wish to be part of the North East’s most exclusive loyalty club. Please complete the enquiry form below to cancel your membership:

wynyardhall.co.uk/signature-enquiry

For more information

Call us on 01740 644811.

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