Accessibility

Wynyard Hall Hotel welcomes people with disabilities, and has developed this Access Statement to address some of the more common issues that disabled people face.

This access statement is intended to provide additional information for all guests who wish to attend the hotel or use its facilities. Recognition has been given to include guests with an impairment. This may include: Mobility, Sight, Hearing, Learning Disabilities, or any other hidden impairment.

If you require any further information relating to the accessibility of the hotel, please do not hesitate to contact us on 01740 644811, by e-mail at reception@wynyardhall.co.uk or in person, and we will do our best to answer your queries.

Full Statement

Wynyard Hall Hotel welcomes people with disabilities, and has developed this Access Statement to address some of the more common issues that disabled people face.

Wynyard Hall Hotel aims to ensure that all employees, guests, and others who use, or assist in, the provision of our services – whether they have a mobility difficulty, a visual impairment, are deaf or hard of hearing, are deaf blind, have a speech impairment or difficulty, have a learning difficulty or mental health disability, use a wheelchair, cane, walking frame or crutches, or have any other disability – are treated equally and according to their needs.

We request that anyone wishing to make an enquiry or booking, inform us of any special needs or disabilities that they may have in order for us to meet any personal requirements. All staff are fully trained to assist disabled guests in an empathetic manner.

This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our guests/visitors.

We constantly endeavour to improve accessibility for all our guests, and any comments you have would be most welcome. Please pass on your comments to any of our staff or contact the general manager directly.