Join our Team and Help Us Deliver an Exceptional Guest Experience

As Wynyard Hall continues to grow and innovate, hospitality is no longer just a job for its team. Each and every member of staff plays a huge part in delivering an exceptional experience to guests that walk through the luxury hotel’s doors – from the radiant receptionist that greets you upon check-in to the gardener that tends to the roses in the Walled Garden.

Whatever the role may be, every employee is proud to contribute to the harmony of service that underpins our award-winning success.

Front Desk Receptionist (Part-Time, Casual Contract) 

 

We are recruiting for a part-time receptionist role. You will be the welcoming face of  Wynyard Hall Hotel, ensuring guests expectations are exceeded by delivering a first-class service in accordance with our AA 4 Red Star standards. The main parts of the role will be carrying out general reception and administrative duties, taking hotel reservations efficiently and dealing with general enquiries effectively.

As the welcoming face of Wynyard Hall, you provide a key role as you provide the very first impression and therefore impeccable appearance is a must at all times. You will work closely as part of the overall Front of House Team to ensure that the department and the Hall run as effectively and efficiently as possible day-to-day.

You will also be expected to carry out check-in and check-outs according to AA Hotel standards, help guests to the bedrooms, reconciling banking at the end of each shift, answering the telephone in a professional and friendly manner. The role also generally gives support and communicates with other departments to ensure the hotel is operating to its full potential. This is a very busy, varied and hands-on role.

Hours of work:

This is a part-time role on a casual contract

Apply:

To apply for this role, please email reservations@wynyardhall.co.uk